How Billing Works at Manifest

Weekly billing

We bill weekly at 90% of your average order spend. Orders shipped Saturday through Friday are tallied and charged the following Monday.

Example: if your average order spend is $10, we multiply your weekly shipped order count by $9. Average or spend is updated every month based on the previous month’s invoice.

Monthly true-up

When the month closes, we total your actual charges and invoice the difference between what we have already collected and what is owed.

Example: if weekly payments totaled $20,000 and your monthly invoice comes to $25,000, you will receive an invoice for $5,000 and the month closes.

Your first month

Before your first monthly invoice is produced, we do not yet have enough history to calculate your average. During this period we bill a flat $5.00 per order. Once your first invoice is complete, we set your average and continue to adjust it as your order profile changes. The goal is to stay closely aligned with what is actually owed without ever running a credit on your account.

Payment method

Your preferred payment method on file is billed automatically when the final monthly invoice is sent. If you anticipate an issue with a payment, let us know in advance. If your review of an invoice results in credits, those credits are applied to the following month's bill. We charge a 2.9% fee if you pay by credit card.

First shipments late in the month

If your first shipments occur in the last three or four days of the month, around the 27th or 28th, you will likely see only fulfillment charges on that month's invoice, plus any storage, VAS, or similar charges. Shipping charges typically post the following month. This is because we don’t receive the carrier bills until roughly 5-7 days after an order is shipped.